Reimagining Your Hybrid Workplace Experience

February 13-15, 2024 - Ft Lauderdale, Florida

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Keynote Presentation

Alan Masarek

President and CEO


Alan Masarek is President and Chief Executive Officer. He brings over 30 years of software and cloud-based business experience. Alan is an industry innovator with deep expertise in enterprise communications, information technology and business services. He most recently served as Chief Executive Officer and a member of the Board of Directors of Vonage Holdings Corp. In this role, which he held from November 2014 to June 2020, Alan led the company through an era of transformation from a VoIP-based residential phone provider into a global enterprise cloud communications company. Over the course of his tenure, Vonage completed eight acquisitions and its market capitalization increased severalfold. As importantly, Mr. Masarek led a revitalization of Vonage’s culture, creating a talent-driven organization with a culture of agility, technology innovation and customer centricity.Prior to Vonage, Alan served as Director, Chrome & Apps at Google, Inc. from June 2012 until October 2014, following Google’s acquisition of his prior company, Quickoffice, Inc. Alan was Co-founder and CEO of Quickoffice from June 2007 to June 2012. Under his leadership, Quickoffice became one of the world’s most widely used mobile productivity software solutions, engaging more than 26 million registered users at the time of Google’s purchase. Alan earned his M.B.A., with Distinction, from Harvard Business School and his B.B.A., magna cum laude, from the University of Georgia.

Keynote Presentation

Peter Graf

Chief Strategy and Operations Officer


Dr. Peter Graf is the Chief Strategy and Operations Officer at Genesys. In his role, he is responsible for developing, communicating, sustaining and executing the Genesys strategy. He oversees strategy management, business development, business transformation and operations, information technology, sustainability, and executive and employee communications. Prior to joining Genesys in 2017, Peter held a variety of executive leadership positions in strategy, development, and marketing throughout his more than 25 years in the global enterprise software industry, most notably as an Executive Vice President at multinational software corporation SAP. Peter earned a doctorate in artificial intelligence from Saarland University and a master’s degree in computer science and economics from Technical University of Kaiserslautern in Germany.

Keynote Presentation

Dan Foster (Keynote)



Dan Foster is the chief revenue officer for Telarus. Dan, an inspirational and visionary leader, has provided market expertise to strategize and define opportunities that maximize revenue and shareholder return for multiple organizations. In his previous role at Ericsson, he pioneered the entry into the North America partner channel. In his more than 25 years of senior leadership experience in technology and data communications, Dan held the title of CRO at StratusWorX, Fusion Connect,, and two other companies. Under Dan’s stewardship as President and COO of MegaPath, the organization experienced exponential growth from $5 million to over $600 million via organic development and acquisitions. He has garnered industry recognition and awards throughout his career including being a five-time winner of Channel Chief by CRN. Dan received dual engineering and liberal arts degrees from Tufts University and graduated from Harvard Business Schools Executive PMD program.

Keynote Presentation

Aruna Ravichandran

SVP & Chief Marketing & Customer Officer

Webex by Cisco

Aruna Ravichandran is the Senior Vice President and Chief Marketing & Customer Officer at Webex by Cisco. She is a dynamic and accomplished leader in the technology industry with more than two decades of experience leading global teams through workforce and technology transformations. With robust expertise in both computer engineering and marketing, Aruna is a recognized leader in SaaS marketing and building digital routes to market that support sales and empower customers and partners. Her visionary perspective of branding and exceptional skill in data storytelling set her apart as a change agent in the industry. Aruna believes in the collective power of marketing and technology to create revenue, accelerate brand value, and enable human connections. Aruna thrives in an ever-changing technology landscape with a passion for innovation and brand evolution. She has a long and consistent track record of mobilizing corporate vision across every facet of the business—from brand to demand, from purpose to products, and from employee experience to customer experience. Her ability to translate complex products into compelling stories has driven significant brand awareness and revenue growth. She is also a prolific writer, passionate about knowledge-sharing. She has authored two pioneering books on DevOps, is a contributor for, and is a multi-award honoree, including the Elite 18 Customer-Led CMOs, Top 100 Most Influential Women in Silicon Valley 2016 and the National Diversity Council’s 2016 Most Powerful and Influential Woman. Aruna advocates for empowering women through her work as a public speaker and thought leader. She regularly presents and speaks at colleges and universities about the importance of women embracing STEM careers. Through the work she does at Webex and on various boards and committees, she actively seeks to make the field more accessible and enticing to women everywhere. Prior to Cisco, Aruna led DevOps marketing at CA Technologies (now Broadcom), spearheaded marketing and strategy at Juniper Networks, and held a variety of roles across Engineering, Product Development, and Marketing in her 17-year tenure at Hewlett Packard. Aruna holds an MBA and an MS in Computer Engineering from Santa Clara University, a BS in Computer Science from Bangalore Institute of Technology (BIT) and graduated from the esteemed CMO Leadership program at Kellogg Business School in 2019. Aruna also serves on the board at Cal Polytechnic San Luis Obispo, Fast Company, Forbes Technology Council, and Vox Media.