Ian Bain

Vice President, [24]7.ai


Ian Bain is VP of Corporate Communications for [24]7.ai, a leader in intent-driven customer engagement. Previously, he led global communications for Equinix, and prior to that, led global corporate communications for McAfee and Intel Security. He spent more than 15 years on the agency side working with a wide range of tech companies including Adobe, Sybase and Sun Microsystems.


Omer Artun

Founder and CEO, AgilOne


Omer is AgilOnes founder and CEO. He holds a Ph.D. in Computational Neuroscience and was a consultant with McKinsey & Company, consulting high-tech and retail companies on strategy development. He specialized in analytical areas such as pricing, direct marketing, customer segmentation. Omer was an Adjunct Professor of Marketing at NYU Stern School of Business, teaching graduate-level relationship marketing and analytical marketing courses.


Ashok Venkatraman

Vice President, Strategic Business Development, AppFusions


Ashok Venkatraman is Vice President, Strategic Business Development at AppFusions, leading enterprise-scale digital transformation solutions, including ones that leverage blockchain for clients in financial services, logistics, distribution and other major industries. Ashok is a market-driven strategic leader with expertise in steering strategy for customer-centric, next-generation digital solutions. Previously, Ashok has served in multiple high growth business units as general manager and head of technology for Mastercard products, platforms and APIs. Mr. Venkatraman holds a M.S. degree in Electrical Engineering from Southern Illinois University.


Lisa Michaud

Director, Natural Language R&D, Aspect Software

Aspect Software

Lisa Michaud is the Director of Natural Language Processing (NLP) R&D at Aspect Software, where she has been a central part of their program to create an intelligent customer self-service chatbot platform. She has more than 20 years of research experience in the field of Natural Language Processing. She holds a PhD in Computer Science and has been published in multiple international journals, workshops, and conferences in the fields of user-adaptive interaction and Computational Linguistics.


Max Mancini

Executive VP, Digital Worker Ecosystem, Automation Anywhere

Automation Anywhere

Max Mancini is Executive Vice President of the Digital Worker Ecosystem at Automation Anywhere, where he leads the company’s efforts to build a thriving ecosystem of developers, bots and digital workers. He believes that the bot platform, and the ecosystem that supports it, enable innovation and opportunity for Automation Anywhere’s entire community of developers, channel partners and customers. Prior to joining Automation Anywhere, Max ran the $500 million Ecosystem business at Atlassian and retail eCommerce engineering at Apple. He also helped scale the developers program and mobile commerce business at eBay. While at eBay, he also launched their classifieds business, Kijiji, as the head of product and engineering and built their Disruptive Innovation team. He has been in various product, engineering and executive management roles in startups including Aha Mobile (acquired by Harman/Samsung), ConsumerReview, and PointCast. Max is a combat veteran and served as an intelligence officer in the U.S. Army and Army Reserves.


Mukund Srigopal

Director of Marketing, Digital Worker Ecosystem, Automation Anywhere

Automation Anywhere

Mukund Srigopal is the Director of Marketing for the Digital Worker Ecosystem at Automation Anywhere, where he launched Bot Store, a marketplace for digital workers and Bot Games, a global hackathon series for developers. He has a strong background in scaling entrepreneurial ventures, having held engineering, product management, business development and product marketing roles at numerous startups including Vistapointe, acquired by Brocade Communications in 2014. Mukund earned an MBA and an MS in Information Systems from Boston University, and is based in the San Francisco Bay Area.


Jon Alperin

Director, A.I.Connect, DevConnect, & DevConnect Marketplace, Avaya


Jon Alperin leads the Avaya DevConnect program--Avayas global developer and technology partner program--leveraging a background as an application developer, solution architect, and product manager for the telecom and high-tech industries. Most recently, hes been busy launching Avayas A.I.Connect initiative, creating an ecosystem of AI-powered partnerships that extend and expand the application of artificial intelligence and machine learning in the contact center and unified communication spaces. Since joining Avaya in 2001, he has also supported the company with roles in corporate strategy, marketing and alliance development.


Steve Weinstock

Business Development, BlueJeans Network

BlueJeans Network

Steve Weinstock is responsible for Business Development and Integration Partnerships at BlueJeans Network. He has worked at BlueJeans for over two years, primarily working with companies whose solutions augment the BlueJeans Meetings platform. Prior to joining BlueJeans, Steve held business development and strategic alliances positions with Avaya, ShoreTel, and others. When not working with partners, Steve enjoys his family and dogs, hiking, trail running, and competing in Spartan Races.


Denyse Drummond-Dunn

President & Chief Catalyst, C3Centricity


Denyse Drummond-Dunn founded C3Centricity because she saw too many organisations struggling to put their Customers, Consumers, Clients first. Companies that are customer centric grow seven times faster than those that aren’t.She has 30+ years experience in senior global executive roles with Nestlé, Gillette, and Philip Morris International. Today Denyse provides strategic counsel to the executive teams of billion-dollar global brands, but also helps SMEs and not-for-profits whenever she can. She catalyses organisations by optimising their customer insights to increase the ROI of their information investments. A customer-first strategy future-proofs vision, improves brand building, increases the success of innovation and guarantees more engaging communications. She’s a new-age global marketer, combining creativity with technical expertise and cultural sensitivity. Her book Winning Customer Centricity: Putting Customers at the Heart of Your Business – One Day at a Time is called a must-read for todays and tomorrows marketeers by Paul Polman, CEO of Unilever. Denyse is an avid blogger on both her own site C3Centricity.com and invited guest blogger on many others. She has been voted a top global blogger on Leadership and Innovation.She holds a BSc (Hons) in Computer Science from Loughborough University, UK and diplomas in Organisational Leadership and Innovation from IMD in Switzerland and LBS in London. When she’s not flying around the world for her clients, she can be found in the air (she’s a pilot), under the sea (she’s a Divemaster) or in front of a screen. (she’s a Geek too!)


David Hyman

President, Center for Technology & Workforce Solutions

Center for Technology & Workforce Solutions

David Hyman is President of the Center for Technology & Workforce Solutions (CTWS), a new think tank dedicated to both expanding and diversifying the technology workforce by helping every American understand that a tech career is available to them, regardless of background and educational level. Mr. Hyman took a non-traditional route to becoming a professional with a mixture of community college, online education, in-person education, trade work, and entrepreneurship. He has spent the past 20 years as a teacher and administrator, serving students from Pre-K through 12th grade.


Eran Levy

Director-Head of Thought Leadership & C-Suite Marketing, Cisco


Eran is the head of Cisco’s Thought Leadership practice and the Executive Director of Connected Futures, Cisco’s research-based publication for the C-suite. He directs original market research, analysis, and reporting, to help executives understand how technology shapes industries and economies and creates a competitive advantage. Eran joined Cisco in 2008 to lead regional strategy and business development, working with global leaders to help them take on a new digital journey to become more competitive and capitalize on business opportunities.Before joining Cisco, Eran served as a Director of Product Management at Nokia, where he led the definition of the company’s multiservice access solutions. Started at fast-paced cyber-security startups, he brings 20 years of experience in setting business growth strategies. Today at Cisco Eran oversees market research and analysis, thought leadership publishing, and C-suite marketing and events.


Ben Pring

Co-founder and Managing Director for Cognizant Technology’s Center for the Future of Work, Cognizant Technology Solutions

Cognizant Technology Solutions

BEN PRING is the co-founder and Managing Director of Cognizant’s Center for the Future of Work. He is a co-author of the best-selling and award winning books, What To Do When Machines Do Everything (2017) and Code Halos; How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business (2014). Ben joined Cognizant from Gartner where he spent 15 years researching and advising on areas such as Cloud Computing and Global Sourcing. Prior to Gartner Ben worked for a number of consulting companies including Coopers and Lybrand. Ben sits on the advisory board of Harvard Law School’s Labor and Worklife Program and was a Bilderberg 2018 participant.


Ken Lienemann

Chief Revenue Officer, CoreDial


As chief revenue officer at CoreDial, Ken is responsible for leading channel recruitment initiatives as well as channel on-boarding, training, support, and success. With a deep background in marketing, sales, and service, Ken brings more than 20 years of experience to the position having previously worked for telecom and software companies ranging from start-ups and early stage IPOs to Fortune 500 enterprises. He has helped establish CoreDial as a leading provider of cloud communications services that drives channel success through a unique business model, empowering partners to deliver high-value, margin-rich communications solutions to more than 23,000 businesses with 320,000 seats nationwide. Prior to joining CoreDial, Ken served as Senior Vice President of Global Marketing at Tangoe, a $200M+ public SaaS company. There he built a global marketing organization including product marketing, demand generation and marketing communications teams. Before Tangoe, he was Executive Vice President of Global Sales and Service at Rivermine, a telecom expense management company that specializes in managing voice, data, and wireless telecom expenses. Ken holds a BS in Mechanical Engineering with Honors from West Virginia University.


Dr. Donald Robinson

CEO, Craxel


Dr. Donald Robinson serves as the CEO of Craxel Inc. which has created the highest performance and most secure distributed ledger technology. Based in Silicon Valley and Washington DC, Craxel is transforming business operations with usable and secure distributed ledgers. Previously, as the CTO for General Dynamics IT - Defense, he led the development of technical solutions that won over $4B of next generation IT programs in his last 2 years. Dr. Robinson focused on complex mission critical IT solutions in the national security, intelligence, and other government services. Dr. Robinson has worked on missile defense, cyber operations systems, radar and sensor systems, space systems, battle management command and control, and UAV systems. Each of these projects involved direct advocacy to the Pentagon, international governments, and Congressional stakeholders.Dr. Robinson holds (5) B.S. degrees in Physics, Mathematics, Computer Science, Management Economics, and Applied Mathematics from Hampden-Sydney College, a M.S. degree in Statistics specializing in data mining and artificial intelligence systems. and a PhD in Systems Engineering from the University of Virginia focused on large scale computational statistics. He also attended Oxford University and executive programs at the University of Chicago’s Booth School of business. Dr. Robinson is also an instructor at Caltech in cybersecurity. He is a Certified Information Systems Security Professional (CISSP) and a Certified Cloud Security Professional (CCSP).


Erik Day

VP & General Manager, North America Small Business, Dell Technologies

Dell Technologies

Erik Day has been at Dell (now Dell Technologies) for 18 years. During this tenure, Erik has held multiple sales, merchandising, operations and marketing leadership roles both domestically and internationally. As Vice President of Small Business, Erik’s goal is to advocate for small business across the US and Canada and ensure they are receiving the IT necessary to help their businesses grow and thrive. He believes that Small Business is the growth engine of the global economy and that technology will help them achieve their goals. Just this year, Erik developed and launched Dell’s new Small Business Advisor marketing campaign that focuses on how Dell can be a virtual IT advisor for your small business (https://youtu.be/Z16nZiVKd-c ). In May 2018, Erik graduated with his Masters of Business Administration from Southern Methodist University in Dallas, TX where he also received his Bachelors in 1994. Erik is an avid tennis player and a die-hard collegiate (SMU, UT Austin, Florida State, Michigan, Oregon, Northwestern) and Chicago Based (Blackhawks, Bears, Cubs) sports fan. He is heavily involved in advocating for workplace equality globally for Gay, Lesbian, Bi-sexual and Transgendered employees of all sized corporations. He is the Global Executive Chair of the PRIDE (LGBTAQ) Employee Resource Group at Dell Technologies and on the Board of Directors for Out & Equal Workplace Advocates this year. He has also served on the board of various other organizations such as the Anti-Defamation League, AIDS Services of Austin, Nashville Cares and The Austin Tennis Club. He loves spending time at home in Austin or on Lake Michigan with his husband Craig and their 2 Samoyeds, Chester and Chase.


Dan O'Connell

CSO & Board Member, Dialpad


Dan started his tech career building the AdWords Inside Sales team at Google under Sheryl Sandberg. After Google, he joined AdRoll as the Vice President of Sales, scaling its global sales and support teams. This early exposure to sales organizations highlighted the critical need for businesses to understand their sales and support conversations in real-time, and became Dans catalyst for joining the team at TalkIQ as CEO & President. In May, Dan spearheaded the acquisition of TalkIQ by Dialpad, and now serves as a board member and Chief Strategy Officer, where he partners across all business functions to define and drive Dialpads strategic direction and product vision for the future of work.


Eric Riz

Founder & CEO , Empty Cubicle, Inc.

Empty Cubicle, Inc.

An entrepreneur focused on driving change and improving corporate efficiency, Eric is the Founder & CEO of Empty Cubicle; the worlds first verified job platform. Eric is the force behind the corporate vision of the company, changing the way organizations hire world-wide, and filling a recognized gap in the hiring process. With the launch of Empty Cubicle’s proprietary technology, Eric has created disruption in the HR space, drastically reducing the amount of time companies spending sourcing and vetting new hires.In addition to his role at Empty Cubicle, Eric is a sought-after keynote speaker and author, delivering speeches on business and technology topics around the world. His thoughts have been featured in The Globe and Mail, Entrepreneur Magazine, Fox Business, The Motley Fool and Huffington Post. Eric sits on the Microsoft Cloud Advisory Board, acts as a Judge for the Microsoft Imagine Cup as well as a Mentor for Futurpreneur Canada. He is also a 6-time recipient of the SharePoint MVP award and was named one of B2BNN’s 2016 HR Influencers.


Scott Kolman

VP, Portfolio Marketing, Five9


Scott Kolman is the Vice President of Product Marketing at Five9 with responsibility for the overall positioning and promotion of the Five9 product portfolio. Scott has an extensive background in technology marketing and is a recognized professional with expertise in the contact center, cloud and customer experience industry. Prior to joining Five9, Scott held marketing leadership positions at Genesys, Synchronoss Technologies, SpeechCycle, Amdocs, Lucent Technologies and Octel Communications. Scott if a frequent speaker at industry conferences and events as well as a prolific blogger.


Sameer Padhye

Founder & CEO, FixStream


Sameer is Founder and CEO of FixStream, Inc. Prior to FixStream he served in a variety of senior management roles at Cisco Systems Inc. for twenty years. Most recently he was Senior Vice President of Worldwide Service Provider Line of Business at Cisco. He also chaired the company’s strategy board in this area. Earlier he worked as Vice President of Service Provider Marketing, and was responsible for marketing Cisco Systems® products, services, and solutions to a worldwide base of service provider customers. At different points he was responsible for enterprise and service provider sales in different theaters including Vice President of Sales in the Cisco Europe, Middle East, and Africa (EMEA), Japan and AsiaPac region. Currently he is based in Cupertino, California, where he is responsible for FixStream Inc.’s global operations. Sameer is an avid badminton player and early in his career worked as a commercial airline pilot.


Diane Chaleff

G Suite Lead for Office of the CTO, Google Cloud

Google Cloud

Diane is the G Suite Lead for Office of the CTO at Google Cloud, focusing on building strategic relationships with the world’s top Enterprises to foster collaboration at work.Diane comes from the Google Drive team, where she led the development of Team Drives, a complete rewrite of Drive including the back-end API, and front-end to scale Drive for the needs of our largest customers. She also led the acquisition of Synergyse (now branded as G Suite Training) to provide contextual product support. Previously, Diane worked for AppNexus and Applied Predictive Technologies.Diane attended Lehigh University where she earned degrees in Information Systems & Engineering and Business. Outside of work, she volunteers with Minds Matter to help low income students prepare for the SAT (college entrance exam), and enjoys running, climbing, and skiing.


Josh Lowy

Co-Founder & CEO, Hugo


oJosh is the Co-Founder and CEO of San Francisco-based Hugo. A product manager by background, his experience originates from his home in Sydney, Australia and in San Francisco with Westfield Retail Solutions. More recently, Josh started Hugo on a mission to make conversations accessible, starting with meeting notes as a launchpad for creating open, aligned teams. He therefore spends far too much time understanding the dynamics of meetings and modern teams and has interesting perspectives on what the future of work may entail in new age companies.


Nick Cromydas

Co-founder, Hunt Club

Hunt Club

Nick Cromydas is the CEO and Co-Founder of Hunt Club, a tech-enabled recruiting service based in Chicago that specializes in helping hiring managers and decision-makers find the best passive talent. Cromydas is also the Co-Founder of New Coast Ventures, an innovation studio and boutique venture capital fund focusing on early-stage investments. He was named to Forbes 30 Under 30 in 2016.


Dr. Ben Amaba

Chief Innovation Officer (CINO) for Industrial Sector, Watson & Cloud Platform, IBM


Dr. Ben Amaba holds a PhD. degree in Industrial & Systems Engineering, a M.B.A./M.S. degree in Engineering and Operations, and a B.S. degree in Electrical Engineering. Dr. Amaba is a registered and licensed Professional Engineer in several states with International Registry; certified in Production, Operations, and Inventory Management by APICS ®; LEED® Accredited Professional (Leadership in Energy & Environmental Design); and certified in Corporate Strategy by Massachusetts Institute of Technology in Cambridge, Massachusetts. He is responsible for industrial manufacturing, infrastructure and logistics solutions. Dr. Amaba is the Chief Innovation Officer for the Industrial Sector – North America for the IBM Watson and Cloud Division. Dr. Amaba’s focus and interest is in artificial intelligence, blockchain, robotic process automation (RPA), software engineering, data analytics, Internet of Things (IoT) and cloud technology.Dr. Amaba holds a copyright for Process Activity Flow Framework®, the foundation for IBM’s Business Driven Development framework for requirements, design, architecture, simulation, and application development techniques. Dr. Amaba has been a keynote in major professional and industry conferences around the world for the past 30 years, is prominently featured in “Giving 2.0,” by Laura Arrillaga-Andreessen with Stanford Business School, which details contributions to bolster and promote STEM education and careers, and is an Alexis de Tocqueville Society/United Way Member, which recognizes local philanthropic leaders. Dr. Amaba holds positions as Industry Council Advisor to Project Production Institute, Board of Director of Whoop Wireless Corporation, UCX Corporation, and RANCS Group LLC, Executive Board Member of Applied Human Factors and Ergonomics (AHFE) and Editorial Board Member to IEEE (Institute of Electrical and Electronics Engineers) IT Professionals, Founding member to the Institute of Advanced Systems Engineering, Founding member to the Center of Advanced Supply Chain Management, Editorial Board of The Open Cybernetics and Systemics Journal, and Executive Advisory Board Member to the University of Miami, University of Houston, and University of Central Florida.


Doug Lhotka

CyberSecurity Architect, IBM


Doug leads the Security Architects for IBM North America, coaching that talented team as they mature and grow their skills in a evolving and dynamic field. As a practicing architect, he helps security and business executives across many industries manage risk and secure strategic initiatives.Dough earned a Bachelor’s degree in Computer Science, Anthropology, and Psychology, and a Master’s degree in Engineering Management from the University of Colorado, where he served on the advisory board for the Engineering Management program. Doug has authored patents, papers and books on subjects ranging from photographic lighting and human factors to architecture governance and 3D painting for fine art. Doug is in demand as a speaker on cybersecurity for executive, business, security and end-user audiences.An avid out-doors-man and photographer, Doug lives in the Colorado forest with his wife and their four-footed and hoofed children. He spends as much of his time as he can not doing security work in the Rocky Mountains.


Kasi Viswanath Kollati

Associate Director, Incessant Technologies

Incessant Technologies

Kasi has got over 11+ years of experience in software and product development and experience with Artificial Intelligence, Business Process Management (BPM), Business Rules Management (BRM), Knowledge Management (KM), Business Intelligence (BI), and Banking functionalities. He has been instrumental in leading the Consulting Practice of Incessant Technologies and manages the overall thought leadership in the company


Haim Senior

CEO, Knowmail


Haim is the CEO and co-founder of Knowmail. He has vast experience in the corporate world including sales, marketing, leadership, business development, and strategy. Realizing the growing pain of workplace communication first hand, he has set out to build a solution to fix it with Knowmail.


Santiago Valdarrama

Director, Data Science, Levatas


Santiago is a technology expert with a great passion and experience architecting and implementing enterprise, high performance, and scalable software solutions. He’s had the opportunity to lead and help build applications for companies like IBM, Dell, HP, Cisco, Emerson, HSBC, and Nasdaq, among others. Besides this, he spends most of his time thinking about artificial intelligence, machine learning, and software engineering while helping to grow the amazing team that works with him. Santiago is currently finishing his M.S. in Machine Learning from Georgia Tech and holds a Bachelor’s degree in Computer Science from his native Cuba.


Chris Savio

Senior Strategy Manager, LogMeIn


Chris Savio is a Senior Strategy Manager for LogMeIn’s Support Solutions business. He and his team help shape the product direction, and own the development and implementation of the go to market plan for Rescue and Prompt ai. Prior to his current role, Chris worked as an evidence-based consultant helping clients develop and enhance product offerings, and compile actionable customer insights.


Chris Bauserman

VP, Product & Segment Marketing, NICE inContact

NICE inContact

Chris Bauserman is VP, Product and Segment Marketing at NICE inContact, a NICE company. Chris has successfully driven technology strategy and go-to-market growth initiatives for software startups and large enterprises over the past 20 years, focusing on solutions that help organizations improve customer experience. He currently leads product marketing and market intelligence for NICE inContact, a leader in cloud contact center software.


Sean Lane

CEO, Olive


Sean is a lifelong technologist who grew up in a small, rural town in Ohio and started his career in the U.S. intelligence community, holding leadership positions in the Department of Defense and the National Security Agency. Sean served five combat tours in Iraq and Afghanistan, and was awarded the Defense Meritorious Service Medal and Bronze Star Medal for his service. After government service, Sean started his life as an entrepreneur, and has founded several technology companies dealing with big data, advanced analytics, entity resolution, and most recently, artificial intelligence. Sean has raised over $70M in venture capital, and is now a leading expert in applying AI in healthcare. He is a graduate of Miami University with an Honorary Doctorate of Public Service from the University of Rio Grande, and was previously named Ernst and Young Entrepreneur of the Year.


Rajan Krishnan

Group Vice President, Oracle Product Development, Oracle


Rajan Krishnan is a group vice president in Oracle product development. He is responsible for outbound product management for Oracle Cloud applications across enterprise resource planning, supply chain management, human capital management and customer relationship management. Prior to this role, he was vice president for Oracle industry CRM products. He came to Oracle via the Siebel acquisition in 2006. Krishnan has more than 25 years’ experience in product development, product strategy, product management, marketing, and sales across the information technology and pharmaceutical industries. Krishnan holds an MBA from the IMD business school in Switzerland, a post-graduate diploma in international trade from the Indian Institute of Foreign Trade, and a B-Pharm with honors from the Birla Institute of Technology and Science in India.


Maddy Martin

Head of Growth & Education, Smith.ai


Maddy Martin is the head of growth and education for Smith.ai, which provides small-business communication services, including their virtual receptionist and intake service, live web chat, and Keypad cloud phone system. She has spent the last decade growing tech startups from New York to California, and has expertise in digital marketing, lead generation, funnel conversion, email marketing, business development, partnerships, affiliate marketing, SEO, social media, and event marketing.


Monica Bragle

Manager of Customer Success, TeamSupport


Monica Bragle is the Manager of Customer Success at TeamSupport, a B2B customer support software company. After completing her degree in Psychology at University of Dallas, Monica has spent her career working for small and growth stage companies looking to expand their customer focus. At TeamSupport, she leads the success professionals who guide their customers from sign up, to adoption and work with them to achieve their support goals. Her customer obsession goes hand-in-hand with her ongoing quest for knowledge and professional development. If there is an opportunity to provide a better customer experience or help develop her team, she is eager to jump in right away.


Rahul Vijay

Head of Tech Sourcing, Uber


Manages tech deals @ Uber. Board advisor, global keynote speaker and mentor. His team helps make outside technologies a competitive advantage to Uber. Heading global mobility, IoT, wireless, messaging, voice, network, telecom, data center, cloud, contact center & connectivity strategic sourcing, relationships and spend at worlds most valuable private company.


Amy Burford

VP, Business Development, Verint


Amy Burford is Vice President of Business Development for Verint’s Intelligent Self Service business unit, working with Verint’s Fortune 1000 customers along the East Coast. Amy helps organizations visualize how to leverage today’s next-generation technologies to simplify, modernize and automate operations, to reimagine customer engagement. Based in Naples, Fla., and an industry veteran with more than 10 years of experience in the contact center space, Amy has an undergraduate degree in marketing from Bradley University and a master’s in business administration from DePaul University.


Omar Tawakol

CEO, Voicea


Omar Tawakol (linkedin.com/in/omartawakol/) is CEO and Co-Founder of Voicea, a voice collaboration platform that leverages artificial intelligence to make meetings more productive. Prior to Voicea, Omar was the Founder and CEO of BlueKai which built the largest digital consumer data marketplace and DMP. After Oracle acquired BlueKai in 2014, Omar became the SVP of the Oracle Data Cloud whose data was used by 97 of the top 100 marketers. Omar earned an MS in computer science from Stanford University and a BS from MIT. Omar has been a keynote speaker and guest lecturer at the DMA, Cannes Lions Festival of Innovation and the Stanford MBA program.


Bryan Stokes

Senior Director, Product Management, Vonage


As Senior Director, Product Management for Vonage, Bryan Stokes focuses on delivering synergistic products combining the Company’s UCaaS and CPaaS technology. Bryan joined Vonage in 2009, serving in several leadership roles during his time with the Company. Most notable achievements during his tenure include building a project management group in customer care, leading the digital customer self-service team, and launching several of Vonage’s consumer-facing products. Prior to joining Vonage, Bryan held several technology-related roles at ad agencies, large and small, including Google subsidiary DoubleClick, as well as start-up companies in the corporate legal and political fundraising arenas. Bryan holds a Bachelor of Arts degree from Rutgers University.


Moderator List

Jon Arnold (Moderator)

Principal, J Arnold & Associates

J Arnold & Associates

Jon Arnold is Principal of J Arnold & Associates, an independent analyst providing thought leadership and go-to-market counsel with a focus on the business-level impact of digital transformation in the workplace. Core areas of expertise include unified communications, cloud services, collaboration, Internet of Things, future of work, contact centers, customer experience, video, VoIP, and social media.He has been consulting in many of these areas since 2001, and his independent practice was founded in 2005. JAA is based in Toronto, Ontario, and serves clients across North America as well as in Europe. Jon’s thought leadership can be followed on his widely-read JAA’s Analyst Blog, along with daily commentary on Twitter and Linked in. His thought leadership is also regularly published across the communications industry, including BCStrategies, Ziff Davis, No Jitter, TechTarget and Internet Telephony Magazine. In both March 2017 and January 2016, Jon was cited among the Top Analysts Covering the Contact Center Industry, and also in 2017, Jon has been cited as a Top 10 Telecom Expert, and Six Business Communications Thought Leaders to Follow. Previously, GetVoIP.com named Jon a Top 50 UC Experts to Follow in 2015, as well as a Top 100 Tech Podcaster in 2014. For JAA’s blog, it was recognized as a Top Tech Blog in 2016 and 2015, and has had other similar accolades going back to 2008.Additionally, Jon is a UC Expert with BCStrategies, a long-serving Council Member with the Gerson Lehrman Group, speaks regularly at industry events and accepts public speaking invitations. He is frequently cited in both the trade press and mainstream business press, serves as an Advisor to emerging technology/telecom companies, and is a member of the U.S.-based SCTC.